Yes, it is now possible to order directly on CKXGears.com, but to respect the supply chain and our dealer network, we will ask you to select a dealer to complete the financial transaction online.

Because this is with this dealer that you are completing the financial part of the transaction.

CKX do not sell directly to consumers, always through a retailer.

This retailer is also responsible for your after-sale service!

CKXGears.com only ship in Canada and United States for the moment.

You need to select the Canadian version to see the available products in Canada and the American version to see the available products for USA.

To change the version of the site, see the top right corner of the site.

You can safely complete your transactions on CKXGears.com by using one of the major credit card company. (Visa, Mastercard, AmEx, Discovery, JCB ou Dinners Club)

All orders over $99.99 are shipped free (Some exceptions apply).

Shipping fees are fixed, but may vary depending of :

• Overweight items to ship
• Oversized items to ship
• Items to be shipped on skid
• Dangerous good to ship (ex.: Battery)
• Beyond areas
• Items where environmental taxes apply
• etc.

Yes you can!

You need to wait the call from your selected dealer before going to the store to pick your order. (Average delay is 24 to 48h)

Shipping fees may occur as even if it is an "in store-pickup", CKX will ship the product from its warehouse to the retailer.

In the confirmation email you received, there is a tracking number.  Enter that number on the carrier's website to track your order.

Yes, We ship everywhere in Canada and United States where the major carrier allow it. (Dicom, DHL, Purolator, UPS,...)

Extra shipping charges may applied for beyond areas.

You can see your purchase history only if you created a customer account (My CKX) and signed-in for your previous orders.

If so, then click on the Log In button or the My CKX link at the top of the site to enter your account and see your purchase history.

Inventory on CKXGears.com does not reflect the dealers' inventory.  All order processed through CKX,com, whatever which dealer is selected to complete the transaction, is shipped from CKX warehouses with CKX inventory.

To validate the availability of a particular parts in a dealership, you have to contact him directly.

Unfortunately, you cannot cancel a confirmed order.  You can decline it upon reception or accept it and ask for a return with the dealer you selected to complete the transaction.

Attention, some handling or shipping fees can be applied by the dealer.

No, not automatically. Prices on CKXGears.com are established by CKX, not by the dealers.

The dealers may sell at a lower or higher price.

There are 2 possible reasons to explain that:

1. Whether your local retailer has not joined the CKX program to sell on CKXGears.com (He can contact CKX customer service to request it)
2. Whether the products added in your shopping cart are not all available from your local dealer.

All return requests must be done directly with the dealer you selected to complete the transaction (written on your invoice). Dealer's return policies apply*.

CKX won't accept any direct returns from consumers.

*The dealer may apply return fees.

Many certifications exist in Canada and United-States but the most common one is the DOT certification. A helmet must go through many impact tests to be DOT certified. A DOT sticker must be found behind the helmet, on the outer shell to authentify the conformity to the DOT norms. Note that all CKX helmets are DOT approved, so legal on the roads of Canada and United-States.

There is no major difference between a summer and a winter helmet. However, summer helmets are sold with single lens and winter helmets are sold with double or electric double lens. (Where lens apply!)

First, you must ensure that the helmet meets standards to be legal on the road. Note that all CKX helmets meet DOT standards in force in Canada and the United States. Thereafter, it is imperative to choose the right size for your safety and comfort.

When your helmet is on your head and attached, be sure it can’t fall over your eyes nor rotate from left to right with a simple head shaking. Also, make sure it is not crushing your mouth and/or nose which might harm your breathing.

You can consult our sizing chart using the following link CKX sizing chart.

No, all CKX helmets are DOT certified only.

The easiest way is to visit the "Replacement Parts" section of the www.ckxgear.com site or visit a CKX/Kimpex retailer who can order the part you need

• Storage bag
• Helmet 
• Peak, breath deflector and long chin curtain already installed 
• User manual

The helmet has been designed to accommodate prescription glasses. Depending on the model, the frame of your glasses may come into contact with the breath deflector. In this case, we recommend the use of a connected electric shield that allows you to ride without the breath deflector.

The flexible breath deflector optimizes proper functioning of the AMS (Air Management System) by creating two zones within the helmet.

By using the bones of your nose and those of your cheeks as a contact point, the mask should rest tightly and comfortably on the cheeks and nose to isolate the lower zone of the face, in order to confine the moist air exhaled by the mouth.           

The mask should not pinch the tip of the nose or the nostrils, and should not touch your lips. 

The breath deflector should rest tightly and comfortably on the cheeks and nose to isolate the lower zone of the face. It should not pinch the tip of the nose or the nostrils, and should not touch your lips. 

The breath deflector is made of a flexible material. Open the shield put on the helmet. Close the shield and move the helmet over your head. This should help to ensure that the deflector is correctly positioned on your nose.

The breath deflector is equipped with notched straps. Pull or tighten the straps to lower and move the deflector away from your face. Release the straps to approach it and lift it up on the nose.

It is very important that the helmet is perfectly adjusted. First make sure you have the right size. The helmet should not be too big or too small. It should be comfortable without constricting the head or forehead, or on the contrary, it should not move too freely. Refer to the size chart.

If the helmet size is ideal and you still can’t adjust the breath deflector, you may need to replace the shield. Please contact your retailer or customer service.

There is no specific cavity in the Mission helmet's EPS to accommodate a communication system. However, depending on the size of the system, installation may be possible.

As our tests did not show a significant reduction in noise, but rather user discomfort due to ear constriction, we opted for cheek pads that free the ear rather than surrounding it. This ensures a better comfort for the user.

When the shield is open and the deflector is installed, it is not possible to lower the sun visor. Forcing the sun visor to operate in this situation could cause the mechanism to break.

The Mission helmet meets and exceeds the DOT FMVSS 218 standards.

Adult boots on the site are suitable for both men and women. Therefore, available sizes on the site are U.S. man sizes. You can use this conversion chart for reference. Visit your local CKX / Kimpex retailer to ensure an accurate fit.

The main criteria when buying goggles is to make sure you choose a model that will work well with your helmet. Visit your local CKX/Kimpex retailer to ensure a precise fit.

Thereafter, you can choose the color of the lens (clear, yellow, orange, smoke) according to the lighting conditions when you ride.

Finally, you also have the choice of the lens type, simple for summer use or double for winter use.

TINT GUIDE FOR GOGGLES LENS

Clear: Recommended for cloudy days and at the time of sunset.

Yellow: Improves contrast, reduces glare. High Intensity tint for maximum sight performance during low light driving. Excellent for night riding and for cloudy conditions.

Orange/Amber: Heightens contrast in partly cloudy and sunny conditions. Blocks high amounts of blue light to highten contrast and visual acuity.

Blue: Reduces glare from visible white light and hightens contrast.

Pink: Provides the best optics for the widest variety of light conditions. Enhances depth perception, increases contrast, and maximizes visual acuity.